Privacy Policy
Please read these terms carefully before booking a skip with Hungry Waste
1. Introduction Hungry Skips Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data when you use our website (hungryskips.co.uk) or our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect We may collect and process the following data about you:
•Identity Data: Name, title, company name.
•Contact Data: Billing address, delivery address, email address, telephone numbers.
•Financial Data: Payment card details (processed securely via our payment gateway; we do not store full card details on our servers).
•Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
•Technical Data: IP address, browser type and version, time zone setting, operating system.
3. How We Use Your Data We use your personal data for the following purposes:
•To process and deliver your skip hire order.
•To manage payments, fees, and charges.
•To apply for local council skip permits on your behalf.
•To manage our relationship with you (e.g., notifying you of changes to our terms).
•To comply with our legal obligations (e.g., maintaining Waste Transfer Notes).
•To send you marketing communications (only if you have explicitly opted in).
4. Data Sharing We do not sell your personal data to third parties. We may share your data with:
•Local councils (strictly for the purpose of obtaining skip permits).
•Payment service providers (e.g., Stripe, PayPal) to process your transactions.
•IT and system administration service providers.
•Professional advisers including lawyers, bankers, auditors, and insurers.
5. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.
6. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years for tax purposes. Waste Transfer Notes must be kept for a minimum of two years.
7. Your Legal Rights Under data protection laws, you have rights including:
•Request access to your personal data.
•Request correction of your personal data.
•Request erasure of your personal data.
•Object to processing of your personal data.
•Request restriction of processing your personal data.
•Request transfer of your personal data.
•Right to withdraw consent.